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How we are travelling in 2020

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Reports From chaos to collaboration provides a picture of what our travelling will look like in 2020. And it seems that technology in particular is revolutionising our travel. Fantastic and fascinating - or a bit scary?

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From chaos to collaboration

Produced by The Futures Company, the report is presented by Amadeus, a provider of advanced transaction-based technology solutions for the global travel and tourism industry. Here are the main findings of the report:

  • Technology-based travel experiences - Destination experiences are influenced by technologies such as augmented reality, 4G and game-inspired design: for example, you can look at a ruin and your mobile phone will show a reconstruction of what it might have looked like ...
  • Automatic transit - Check-in becomes the exception and technologies such as chips, biometrics and fingerprint scanners are used to notify, for example, delays.
  • Intelligent tickets - Intelligent baggage tags and tickets to help with cancelled flights or misplaced luggage
  • Payment by memory - All data on payments related to a trip are integrated as a digital memory, allowing travel companies to customise services.
  • Intelligent recommendations - It is becoming easier to tag, comment and share travel experiences, and we are being influenced by other travellers.
  • "Bleisure" travellers - The line between work and private life is blurring, leading to more business tourists (business + leisure = bleisure). Hotels must offer technology for those who want to work ...
Så reser vi 2020

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